• Making a purchase indicates that you have acknowledged, understood, and agree to adhere to the following terms and conditions.
  •  All the sale, non returnable, non refundable & non exchangeable. Please go through the size chart carefully for sale products.
  • We are committed to make your shopping experience as fuss-free and enjoyable as much as possible! Please read through the following terms & conditions prior to making a purchase.
  • If you have received the damaged product or wrong product, please send it back to us with your order no. After sending the product back to us, & delivered to us we shall send you a fresh piece.

RETURNS & EXCHANGES

  •  What is the Exchange policy on JORKK ?

    As a company policy we do not provide refund/return on any product once sold. Once the Jorkk pieces are sold they can be exchanged for replacement in a bigger or a smaller size (provided the aforementioned terms and conditions are met).Customer gets a credit note, only when the desired size of the product is not in stock.

    If the product is not from sale section & eligible for size exchange, you may write to us at customerhelp.jorkk@gmail.com within 3 working days or 72 working hours of delivery to request an exchange.

    Once acknowledged by the team during next working day, please send the product back to us yourself, we do not have reverse pickup facility. Please do not forget to take acknowledgement receipt from the courier person about the number of products you are dispatching with his signature and mobile number. Jorkk will not be responsible for any lost shipment.

    The cost of return shipping is at the customer’s expense and is non-refundable. We recommend returning items through traceable mail.


    Address for the Exchange:
    JORKK
    K-18, BLOCK-K, NARYAN VIHAR
    MANSROVER, JAIPUR, RAJASTHAN-302020
    Phone no : 9529944489, 9982222878